Ok, so me and my girlfriend were heading home from Glorietta when we saw a printed Ad on the street about a new Eurotel branch going up along Arnais street at Makati. Of course big fans that we are about this place we tried looking for it and finally found it being beside Waltermart. You can hardly see it’s there from the flyover that’s blocking it.
This place is just a few weeks old (1-2 weeks) so I would think that the place would still smell like brand new. So we went in the lobby and it was huge. Well, it’s the biggest Eurotel lobby we’ve seen so far from all the branches that we went to. It was a Sunday so there were just us and a lady who is just about to check in with her family but it was just her. I guess the rest of her family are at Waltermart or something. Anyways, we were asked to be seated first. I took a photo of the lobby while we were waiting.
I was then called upon and since the place is still new they had a promo going. Accommodations are 50% off. Good in a way but kind of doubtful of it. I heard sometimes they would do dry runs on new establishments. I got the Standard room for 395 pesos. The cute front desk girl gave me the entry card and a remote control.
We went in the room and noticed the first thing being different from all the other branches was that it only had one door. Usually you get two doors for that extra privacy. Most of the time, having one door is just not enough to suppress that screaming satisfaction. And another downer about it is, if you were to open the door, the person standing outside can directly see the bed thus if you’re not careful, a lucky stranger can get a free peek at your girlfriend. A plus I might add is that you get an LCD TV now. For a love hotel that is just a few weeks old, you still smell that fresh paint and concrete and everything inside still looks brand new.
This branch still lacked the two adult channels that only existed at Eurotel Las Piñas and Araneta. I really do think that they’re changing their image and branding themselves primarily as a hotel and a love hotel second. Ok, so we started doing our thing and being mindful of the sounds since we’re just 4 feet from the door. It was such a weird experience all throughout because of that.
We got hungry so I thought we’d order something and check out how the food was. The menu was still the same as with the other branches. We got ourselves a Half Fried chicken and Salisbury Steak. The menu said that it would take 20 minutes but we waited for 30 minutes until it arrived only to find out that the Half Fried Chicken that said that it was going to be fried to perfection still had blood inside. The blood was literally dripping on the plate. We tried the Salisbury steak and it wasn’t even a steak. It was pieces of meat scrunched up to look like a steak and there was bacon rolled around it to keep it intact. We tried the steak and it was salty as hell.
Very unsatisfied about this I called up front desk and asked that they fix this. The bell boy came and picked it up. We waited 30-45 minutes for it and only got the chicken back chopped up in three pieces but we got a phone call from front desk saying that they were going to replace that with a new chicken but looking at the parts where I cut the chicken earlier, it was still there so this is not new at all. Hungry, we then chowed down on the chicken and 30 minutes passed and the Salisbury steak is nowhere to be seen. Upset and completely dissatisfied I called up front desk and asked that they cancel the order. I found out that we had a communication problem and she didn’t quite understand what was going on and didn’t know that we were still waiting for the steak. We pretty much wasted almost an hour and a half of our time getting our food order straightened out considering we only paid for a 4-hour stay. We freshened up and went out and didn’t hesitate to get my 180 pesos back from that Salisbury steak that was nowhere to be seen.
Overall, the service was a complete disappointment. Now I know for a fact why they offered 50% on rooms because that’s the only reliable service that the love hotel offers and they want people to know that. Dry Run I guess. People looking for a great meal from the place should just get take-out from food chains at Waltermart first before going there. I can’t complain about the rooms being almost-brand new but for other services? Don’t even bother. The majority of the staff don’t even know what they’re doing and they have this look as if they don’t even know why they’re there.
Studio: Php 1,680
12 hrs: Php 1,008
Standard1: Php 2,500
12 hrs: Php 1,500
Standard2: Php 2,800
12 hrs: Php 1,700
Euro Suite 1: Php 3,000
12 hrs: Php 1,800
Euro Suite TWIN: Php 3,400
12 hrs: Php 2,050
Euro Suite 2: Php 3,700
12 hrs: Php 2,220